We ask you for certain personal data to provide you with the products or services you request. For example, when you create an account, make purchases, request to receive promotion notification, or use our platform.
This personal data includes your:
i) contact details including name, email, telephone number and shipping and billing address;
ii) login and account information, including user ID and password;
iii) personal details such as purchase history;
iv) payment or credit card information;
v) personal preferences including your wish list as well as marketing preferences.
When interacting with our Platforms, certain data is automatically collected from your device or web browser, as further described below in the section titled “Cookies and Pixel Tags.” This data includes:
i) Device IDs, call state, network access, storage information and battery information; and
ii) Cookies, IP addresses, referrer headers, data identifying your web browser and version, web beacons, tags, and interactions with our Platform.
We may use and disclose your personal data for purposes necessary to provide you with our products as services, including to:
i) register and maintain your user account and to verify your identity;
ii) process your order for our products, process or collect your payment for the order;
iii) deliver the products you purchased, including our couriers calling or messaging you to obtain your delivery instructions;
iv) process your returns or refunds in accordance with our Terms of Service;
v) provide you with supporting services and functions related to your user account, such as saved items in cart and wish list;
vi) personalise and improve your customer experience when you visit the Website, for example by prioritizing products appearing in your search results or feed;
vii) monitor and enforce compliance with our Terms of Service, including dispute resolution;
viii) ensure our website function properly and to improve their performance, by carrying out activities such as debugging, statistical analyses for optimizing our website;
ix) Send you marketing communications in relation to our sales, products, or promotions.
In relation to our use of your personal data, we may disclose your personal data to our:
i) employees, temporary workers;
ii) payment processors, who process your payment on the website;
iii) logistics providers, such as courier services which will deliver your order to you;
iv) service providers who provide operational services to us, such as online cloud storage and processing, marketing optimization, information technology, telecommunications, security or other relevant services which requires their collection, use or disclosure of your personal data; and
v) any other party whom you authorize us to disclose your personal data to.